Forward-looking feedback, feed-forward.

 Forward-looking feedback, feed-forward.


Traditional feedback often stays focused on the past.


Elton Mayo will be asked by Electric's Hawthorn Works managers to analyze the impact of working conditions on productivity.


Various results were obtained through a long study observation of 5 years. Among them, the conclusion that short-term productivity improves when workers feel they are being noticed by their managers is noteworthy. This phenomenon is later referred to as the 'Hawthorne effect'.


It was concluded that the degree of happiness and productivity was related to the social structure of the workplace.


(Workers want recognition and attention, regardless of whether they like their boss or not.)


​


After that, a special performance evaluation law was enacted, a law linking bonuses and annual wages was enacted, and companies began to practice performance management.


In 1981, Jack Welch became Chief Executive Officer of GE, taking the first steps toward recognition as America's top management leader 20 years later. Welch was the first to apply the 'rank and yank' approach to performance management, introducing an evaluation method to measure individual goals and performance as a 'bell curve'. As GE's performance improved significantly, other companies began adopting rank and yank variations as well, creating a top-down, past-centric feedback process that evolved throughout the 20th century.


​


​


The purpose of feedback is to change in the future through change. But you can't change what you can't control, and you can't control the past. Giving feedback on an irreversible outcome is like trying to remove a cement brick that has already hardened. It may be effective before the cement hardens, but talking about the mistakes of the past after it has hardened will only bring about helplessness and frustration.


​


Feedback provided in the past tense is prone to accusations.


Negative feedback isn't necessarily a bad thing, but it certainly creates stress and turns you into a state of battle for survival. When the feedback is harsh and focused on the past, it demeans one's abilities. Or they may fall into 'psychological lethargy', in which they act powerlessly even though they have the power to change their state of mind.


​


The purpose of feedback is people. In other words, it is human growth.


I need feedback to help me find my own voice, to discover creativity I wasn't aware of, to realize how important I am, and to be self-reliant. In short, you need feed-forward, forward-looking feedback for awareness, creativity, goal setting, autonomy, and resilience.

Comments

Post a Comment

Popular posts from this blog

Being able to do anything, or quitting, is freedom.

 Being able to do anything, or quitting, is freedom. ​ Get your hands off the hanging cliff. Enlightened people say I had to get my hands off the hanging cliff. I can't believe it's a story from Buddhism, which emphasizes mercy and love. Doubts can be easily dispelled. A 'hanging cliff' is actually just an object of obsession, believing that it will die if it is released even though there is no problem. The 'hanging cliff' is different for each person. It could be youth, health, family, money, home, or children. Or it could be love, it could be friendship, it could be the approval of others.   It is clear that the person who cannot lift his hand from the cliff is not free, he is not the master of his own life. Whatever it is, if it is impossible to live without it, and if it is likely that he will die, he is already a slave to the cliff on which he hangs. If you let go, you will die, but why should you let go? For the freedom to pursue new possibilities in life....
Read more

alchemist. The alchemy of life, fulfilling the myth of the self.

 alchemist. The alchemy of life, fulfilling the myth of the self. There are three classes of alchemists. A person who only imitates the language of alchemy without understanding it, Someone who understands but is finally frustrated to know that the language of alchemy is to be followed with the heart and not the head, A person who has never heard of alchemy, but has already become an alchemist by living the life of obtaining the secret of alchemy and discovering the 'philosopher's stone' in his life... ​ Failed alchemists just want to turn lead into gold. He was obsessed with the myth of the self and its treasure, but did not try to live the myth himself. ​ There is only one way to learn, to learn through action. God created this world so that the teachings and wonderful wisdom of the soul can be realized through the visible, and he calls it 'action'. Everything behind the earth gives enlightenment. If you look into even a single grain of sand with love, you can dis...
Read more

君子上達 小人下達

Learning flows from the bottom up to the high. ​ A gentleman faces upwards and a small man faces downwards. (君子上達 小人下達) .. - Analects ​ It means that a gentleman goes through high-level studies and disciplines to rectify himself and create a better world, but a small man concentrates on fulfilling his own interests and greed. In addition, <Heonmun> contains words that tell how to do it. That's 'Hahak Sangdal'. It means that no matter how high ideals and dignified life are pursued, daily learning must be a prerequisite. ​ ​ Education must first teach the near and small, and then the far and great. If you do not go through the process of solidifying the basics properly in order to achieve quick results and teach high-level things first, you will collapse at some point, like building a castle on sand. However, if you stop at something close and small, you will not be able to make progress in your studies. The beginning of learning is small and close, but the end of learn...
Read more