The purpose of feedback is people.

 The purpose of feedback is people.



Traditional feedback often stays focused on the past.



Elton Mayo will be asked by Electric's Hawthorn Works managers to analyze the impact of working conditions on productivity.


Various results were obtained through a long study observation of 5 years. Among them, the conclusion that short-term productivity improves when workers feel they are being noticed by their managers is noteworthy. This phenomenon was later referred to as the 'Hawthorne effect'. The conclusion was that the degree of happiness and productivity was related to the social structure of the workplace (workers wanted to be recognized and noticed, regardless of whether they liked their boss or not).


After that, a special performance evaluation law was enacted, a law linking bonuses and annual wages was enacted, and companies began to practice performance management.


In 1981, Jack Welch became Chief Executive Officer of GE, taking the first steps toward recognition as America's top management leader 20 years later. Welch was the first to apply the 'rank and yank' approach to performance management, introducing an evaluation method for measuring individual goals and performance as a 'bell curve'. As GE's performance improved significantly, other companies began adopting rank and yank variations, creating a top-down, past-centric feedback process that evolved throughout the 20th century.

​


The purpose of feedback is to change in the future through change. But you can't change what you can't control, and you can't control the past.


Giving feedback on an irreversible outcome is like trying to remove a cement brick that has already hardened. It may be effective before the cement hardens, but after it hardens, talking about past mistakes will only bring about helplessness and frustration.


Feedback provided in the past tense is prone to accusations.


Negative feedback isn't necessarily a bad thing, but it certainly creates stress and turns you into a state of battle for survival. When the feedback is harsh and focused on the past, it demeans one's own abilities. Or, they may fall into 'psychological lethargy', in which they act powerlessly even though they have the power to change their state of mind.



The purpose of feedback is people. In other words, it is human growth.


I need feedback to help me find my own voice, to discover creativity I wasn't aware of, to realize how important I am, and to be self-reliant. In short, you need feed-forward, forward-looking feedback for consciousness, creativity, goal setting, autonomy, and resilience.

Comments

Post a Comment

Popular posts from this blog

Fatigue society, excess of positivity, dialectic of positivity.

 Fatigue society, excess of positivity, dialectic of positivity. ​ ​ ​ Each age has its own disease. For example, there is an era that can be said to be bacterial. But this era came to an end, at least with the invention of antibiotics. The beginning of the 21st century can be defined pathologically as neither bacterial nor viral, but rather neurotic. It is an infarct disease, not a contagious disease, and it is a disease caused by an excess of positivity, not the negativity of the immunological other. Therefore, it is by no means governed by immunological techniques aimed at defeating the negativity of others. ​ The last century was the immunological age. In other words, it was an era in which clear boundaries were drawn between the inside and the outside, friends and enemies, and me and others. The essence of immunological behavior is aggression and defense. There is a certain blindness in the essence of these immunological devices that have taken over the entire society from the...
Read more

The Truth of Perspectiveism, Maturana.

 The Truth of Perspectiveism, Maturana. "The observer is the source of all things. Without the observer nothing exists. The observer is the basis of all knowledge. The basis of all claims concerning man himself, the world and the universe. The extinction of the observer is the It will mean an end and annihilation, for there will be no one left to perceive, speak, describe or explain." - <<From Being to Doing>> Maturana ​ Someone is watching something. Marurana says this is a fundamental starting point. The person develops a world of his own as he sees it as an observer. If the other person exists as an observer, then the other person's world exists, and as an observer, the world that that person sees also exists. ​ The philosopher Nietzsche, before Maturana, described this as perspectives. If the term perspectives is difficult to describe, you can borrow the term from Maturana and call it 'observers. ​ ​ Snakes are creatures of a different world from human...
Read more

active reading.

 active reading. We know more about the world than we used to, and you may still think that knowledge is essential to understanding something. But knowledge is no longer as essential for understanding as one-sided thinking. You don't have to 'know' everything about something to 'understand' it. Too much information can actually be an obstacle to understanding something. The present age is overflowing with facts that prevent us from understanding the correct appearance of things due to a lot of information. ​ One of the most active projects of some of the best intellectuals today is to unite views from an intellectual standpoint. Through the Internet, television, radio, and magazines, people are provided with well-organized resources, from clever persuasion to carefully curated information and statistics, to make 'decisions' with little effort. But with effective packaging, viewers, listeners, and readers are sometimes unable to make their own decisions. As i...
Read more